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- We currently ship to Australia only.
- All orders are dispatched within 2 business days.
- Deliveries to major cities within Australia typically take 1-2 days, and to rural or outlying areas 3-5 days.
- Shipping time might vary depending on location, shipment method and other factors but you will be provided with a tracking number on dispatch.
- Flat rate Australia wide at $5.95
- Local orders over $50 will have free shipping.
Cancellation / Return / Exchange Policy
Your 100% satisfaction is important for us. We offer a 14-days Return & Exchange Policy:
- If a product gets damaged or was faulty upon a delivery - we offer 100% refund.
- For change of mind purchases we offer an exchange only.
- To be eligible for a return, goods must be unopened, unused, undamaged and accompanied by proof of purchase.
- For returns, please contact us through your Orders Tab on I'M PLASTIC FREE and include the reason for the return.
- Please note that customers are responsible for shipping costs of returns, unless it is due to the product being faulty in which case we will cover the cost of the return
- Timing: we have a 14-days Return & Exchange Policy, from the day item is delivered.