FREE Carbon Neutral Standard Delivery
Express Flat Rate: $7
Local pick-up not available.
New Zealand Shipping Rate: $13
Shipping carrier: Sendle / Australia Post
We use Sendle for regular post, Sendle has compostable bags and fast turnaround times.
Sent from: Aspley, Brisbane QLD 4034
Average processing time: 1-3 business - most items are in stock unless stated so we aim to get your order out to you as quick as possible!
Most parcels will be authority to leave, please make a note in the note section at checkout if you wish for your parcel to be Signature on delivery. If you are not home to sign for your parcel, the parcel will be taken to your nearest pickup center or post office where you will have to go and collect.
Please note the delivery driver is authorized to leave your order unattended on your premises. If you select this shipping option, we take no responsibility if your order goes missing after it is delivered to the address you have provided.
In some cases (depending on the delivery driver), if they deem it as ‘unsafe’ to leave your parcel or are unable to access your property, it may still need to be collected from your local post office or delivery centre.
Once your order has been shipped, delivery to most Australian metro areas is usually 3-6 business days. However, please allow ‘up to’ 2 weeks. For rural Areas & TAS/WA, please allow ‘up to’ 3 weeks for delivery.
All orders are shipped from within Australia.
Incorrect postage details or non collection
If an order is returned to us due to the incorrect delivery address being entered, or for any other fault made by the purchaser, any re-delivery fees will need to be paid before we re-send the order. Human error happens, however we cannot and will not cover for this.
Please note the original postage costs will not be refunded & the FULL amount of return postage costs will be at the buyers expense (this amount may be higher than the flat rate postage cost originally charged). If a refund is required, a 10% restocking fee will be deducted from the refund amount.